AI Receptionist for Women’s Health Clinics Calm, private and answered

Sensitive calls deserve a calm voice. Clara books with discretion, explains what to expect from your approved information, and never gives clinical advice.

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Menopause clinicsGynaecologyFertility supportPelvic health physiotherapyPregnancy and postnatalContraceptionWell woman checksMulti-clinician practices

Live call · New patientLive

I’d like to book a menopause consultation. Do you have anything soon?

Clara The soonest Menopause Consultation is Monday at 10:30 AM with Dr Kaur. Does that work, or would another day suit?

Booked: Mon 10:30 with Dr Kaur

Built for your clinic

Recommended for

Menopause clinicsGynaecologyFertility supportPelvic health physiotherapyPregnancy and postnatalContraceptionWell woman checksMulti-clinician practices

How Clara Works for Women’s Health Clinics

Callers to a women’s health clinic are often ringing about something personal, and many have waited a while before picking up the phone. Clara keeps the call calm and short. She asks only what she needs to book the right appointment, and doesn’t ask anyone to describe symptoms in detail. A caller asking for a menopause consultation, a gynaecology appointment, a fertility consultation or pelvic health physiotherapy is offered that appointment, with a clinician who offers it, at the soonest time.

Discretion matters beyond the call itself. Clara never tells a caller whether someone else is a patient, and she never reads out details from a record that the caller didn’t give her. That protects patients when a partner, parent or colleague rings. When callers ask whether they will see a female clinician, Clara answers from your own information and offers that clinician’s times. Questions about what happens at a first appointment, how long it lasts and what it costs are answered from what you have told her.

Many women’s health patients are insured, so Clara asks whether the patient is self-pay or insured, checks the insurer against the list you accept, and notes the policy number and authorisation code. Questions about results, prescriptions or HRT go to your clinicians as messages with a callback number, confirmed with the caller. She gives no clinical advice. If a caller describes heavy bleeding in pregnancy, severe pain or another emergency, she tells them to call 999 or 111 and stops the booking. Every conversation has a transcript and summary, and Clara doesn’t record calls.

00:04

Will I see a female doctor?

00:09

Clara Yes, all of our doctors are women. The soonest is Monday at 10:30 AM with Dr Kaur. Does that work, or would another day suit?

On a call

ThursdayRichmond

13:3014:10Will I see a female doctor?Yes, all of our doctors are women. The soonest is Monday at 10:30 AM with Dr Kaur. Does that work, or would another day suit?14:50

Booked by Clara

Inbox3 new

Will I see a female doctor?Yes, all of our doctors are women. The soonest is Monday at 10:30 AM with Dr Kaur. Does that work, or would another day suit?

Will I see a female doctor?

Yes, all of our doctors are women. The soonest is Monday at 10:30 AM with Dr Kaur. Does that work, or would another day suit?

Booking stopped

Discreet from the first word

Clara asks only what she needs to book the right appointment, and leaves the rest for your clinicians.

Hear Clara

00:04

Ms J. Okoro · Menopause consultation

00:09

Clara 45 min · Dr Kaur

On a call

ThursdayRichmond

13:3014:10Ms J. Okoro · Menopause consultation45 min · Dr Kaur14:50

Booked by Clara

Inbox3 new

Ms J. Okoro · Menopause consultation45 min · Dr Kaur

Ms J. Okoro · Menopause consultation

45 min · Dr Kaur

Booking stopped

The right consultation, with the right clinician

Menopause, pelvic health, postnatal care: Clara knows who offers what and how long each appointment is.

See what Clara books

00:04

Red flag heard

00:09

Clara Heavy bleeding in pregnancy. Told to ring 999 now.

On a call

ThursdayRichmond

13:3014:10Red flag heardHeavy bleeding in pregnancy. Told to ring 999 now.14:50

Booked by Clara

Inbox3 new

Red flag heardHeavy bleeding in pregnancy. Told to ring 999 now.

Red flag heard

Heavy bleeding in pregnancy. Told to ring 999 now.

Booking stopped

Urgent symptoms get a clear next step

If a caller describes something urgent, Clara tells them to ring 111 or 999, and stops the booking. She never gives clinical advice.

How Clara handles safety
999

Urgent symptoms are sent to 999 or 111, never booked in.

24/7

Evenings, weekends and bank holidays included.

Any

Practice system. Clara books into the one you already use, from Jane and Cliniko to Semble and Meddbase.

A day with Clara

Tue 19:42After hours

Hi, are you still open? I’d like to book an appointment.

Clara We’re closed for the evening, but I can book you in. Thursday at 2:10 is free. Shall I take it?

Booked · confirmation sent

InboxToday

Mr J. PatelInvoice question. Callback after 10am, confirmed with the caller.
Booking requestInitial assessment, evenings only.
Ms A. BelloRunning 10 minutes late for 13:30.

Questions Clara couldn’t answerThis week

Do you have parking?Asked 6 times · add this answer
Can I bring my child?Asked 3 times · add this answer

Built for women’s health

The calls a women’s health clinic takes every week, and how Clara handles each one.

Booking

Menopause consultation

Clara45 minBooked
Enquiry

Do you see postnatal patients?

ClaraPelvic healthAnswered
Enquiry

Is it covered by my insurer?

ClaraInsurers you acceptAnswered
Reschedule

Move Monday’s consultation

ClaraSame clinicianMoved
Message

Question about results

ClaraCallbackSent to inbox
Urgent

Heavy bleeding

ClaraRed flagTold to ring 999

Hear from a clinic already using Clara

Hear Clara for yourself
“Clara has transformed how we manage patient calls across our clinics. Every enquiry is answered promptly and professionally, allowing our team to focus on delivering excellent care.”
Augustin HadonouClinic Director, Kaizen Physio

Frequently asked questions

How does Clara work in a women’s health clinic?

Clara answers on your existing number, works out what the caller needs, and books, moves or cancels in your practice software on Clara Core. On Lite she sends you the booking request instead.

Will patients feel comfortable talking to Clara?

Clara is calm and to the point, asks only what she needs to book, and is honest that she’s your clinic’s assistant if anyone asks.

Is Clara a discreet virtual receptionist for women’s health?

Yes. Clara is an AI receptionist for women’s health clinics that asks only what she needs to book. She doesn’t ask callers to explain their symptoms, runs a two-factor identity check before discussing any appointment, and never reads out record details the caller didn’t give. Every conversation has a written transcript and summary in your portal, and Clara doesn’t record calls.

Can Clara book menopause and HRT consultations?

Yes. Clara learns your consultation types, how long each one is, what it costs and which clinicians offer it, then offers the soonest suitable time. Questions about HRT itself are clinical, so Clara takes them as a message for your team rather than answering. She never gives clinical advice.

What does Clara do if a caller is pregnant and bleeding?

She treats it as urgent. Clara tells the caller to call 999 or 111 straight away, and stops the booking. She doesn’t assess how serious it is or suggest waiting for an appointment. The same applies to severe pain or any other symptom that sounds like an emergency. The transcript and summary are in your portal afterwards.

Calm answers, day or night

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