AI Receptionist for Sports Massage Therapists Book the next session mid-session

You’re hands-on all day. Clara answers, offers the next free slot and books it, so your diary fills while you work.

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Sports massageDeep tissueRemedial massagePre-event massagePost-event recoveryPregnancy massageMobile therapistsMulti-room studios

Live call · EnquiryLive

How much is a sports massage, and are you open Saturdays?

Clara A 45-minute Sports Massage is £60, and we’re open on Saturdays from 9 AM to 1 PM. The soonest Saturday is 10 AM with Anya. Does that work, or would another day suit?

Booked: Sat 10:00 with Anya

Built for your clinic

Recommended for

Sports massageDeep tissueRemedial massagePre-event massagePost-event recoveryPregnancy massageMobile therapistsMulti-room studios

How Clara Works for Sports Massage Therapists

A massage practice fields a steady run of calls between treatments: how much is it, how long is it, are you free on Saturday, can I see the same therapist. Clara answers those from your own price list and hours. She knows each session length you offer, what each one costs, and which therapists offer deep tissue, pregnancy or pre-event massage. She quotes a price only when the client asks, and she never invents one.

Many massage therapists are hands-on all day with no one on the desk. While you work, Clara offers the next free slot and books it on Core, or sends you the booking request on Lite. When a client asks for someone by name, she offers that therapist’s times first. When a client cancels or moves, she makes the change on the call where your system allows it, so the freed slot is open for the next person who asks. Clients can do the same in website chat or on WhatsApp.

Event season brings its own calls: runners wanting a pre-event massage the week before a marathon and a recovery session afterwards. Clara books those as the appointment types you set up. Gift vouchers, block bookings and workplace sessions need your say, so they arrive as messages confirmed with the caller. If a client describes something that sounds like more than muscle soreness, Clara tells them to call 111 or 999 and stops the booking. She can take payments too.

00:04

Do you have anything after work on Thursday?

00:09

Clara On Thursday evening I have 6:15 PM or 7 PM with Tom. Which would you like?

On a call

ThursdayRichmond

13:3014:10Do you have anything after work on Thursday?On Thursday evening I have 6:15 PM or 7 PM with Tom. Which would you like?14:50

Booked by Clara

Inbox3 new

Do you have anything after work on Thursday?On Thursday evening I have 6:15 PM or 7 PM with Tom. Which would you like?

Do you have anything after work on Thursday?

On Thursday evening I have 6:15 PM or 7 PM with Tom. Which would you like?

Booking stopped

Prices and times, answered properly

Clara quotes your own price list and opening hours, approved by you, and never invents information.

Hear Clara

00:04

E. Wright · Sports massage

00:09

Clara 45 min · £60

On a call

ThursdayRichmond

13:3014:10E. Wright · Sports massage45 min · £6014:50

Booked by Clara

Inbox3 new

E. Wright · Sports massage45 min · £60

E. Wright · Sports massage

45 min · £60

Booking stopped

Gaps filled, not left empty

Moves and cancellations happen on the call, where your system allows it, so a freed slot is free to book again straight away.

See what Clara books

00:04

Ms L. Chen

00:09

Clara Asked for the same therapist as last time.

On a call

ThursdayRichmond

13:3014:10Ms L. ChenAsked for the same therapist as last time.14:50

Booked by Clara

Inbox3 new

Ms L. ChenAsked for the same therapist as last time.

Ms L. Chen

Asked for the same therapist as last time.

Booking stopped

Clients asking for their therapist

When a client asks for someone by name, Clara offers that therapist’s free times first.

See the portal
999

Urgent symptoms are sent to 999 or 111, never booked in.

24/7

Evenings, weekends and bank holidays included.

Any

Practice system. Clara books into the one you already use, from Jane and Cliniko to Semble and Meddbase.

A day with Clara

Tue 19:42After hours

Hi, are you still open? I’d like to book an appointment.

Clara We’re closed for the evening, but I can book you in. Thursday at 2:10 is free. Shall I take it?

Booked · confirmation sent

InboxToday

Mr J. PatelInvoice question. Callback after 10am, confirmed with the caller.
Booking requestInitial assessment, evenings only.
Ms A. BelloRunning 10 minutes late for 13:30.

Questions Clara couldn’t answerThis week

Do you have parking?Asked 6 times · add this answer
Can I bring my child?Asked 3 times · add this answer

Built for sports massage

The calls a massage practice takes every week, and how Clara handles each one.

Enquiry

Price for 45 minutes

ClaraSports massageAnswered
Booking

Saturday morning slot

Clara45 minBooked
Booking

Massage before a marathon

ClaraPre-eventBooked
Cancellation

Can’t make tonight

ClaraSlot freedCancelled
Reschedule

Move to next week

ClaraSame therapistMoved
Message

Gift voucher question

ClaraCallbackSent to inbox

Hear from a clinic already using Clara

Hear Clara for yourself
“Clara has transformed how we manage patient calls across our clinics. Every enquiry is answered promptly and professionally, allowing our team to focus on delivering excellent care.”
Augustin HadonouClinic Director, Kaizen Physio

Frequently asked questions

How does Clara work for a massage practice?

Clara answers on your existing number, works out what the caller needs, and books, moves or cancels in your practice software on Clara Core. On Lite she sends you the booking request instead.

Can Clara book with a specific therapist?

Yes. If the client asks for someone by name, Clara offers that therapist’s free times first.

Is Clara a virtual receptionist for massage therapists?

Yes. Clara is an AI receptionist for sports massage therapists and massage studios. She answers calls, website chat and WhatsApp, quotes your prices, and books, moves or cancels sessions in your diary on Core. Clara Lite answers and sends you each booking request, and you can sign up and start straight away. Pricing depends on your practice, so see the pricing page.

Can Clara book different session lengths?

Yes. You set up each session as its own appointment type, and Clara books the one the client asks for. If they aren’t sure, she tells them what each option is and what it costs, using your own descriptions. She doesn’t recommend a treatment.

What happens with gift vouchers and corporate bookings?

Clara takes them as messages. Vouchers, block bookings and workplace sessions need your agreement on price and timing, so she takes the caller’s name, what they want and a callback number, checks it with them, and sends it to your inbox and email. She can take payment too.

Your diary fills while your hands are busy

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