New to the area
ClaraNew patient examBooked
AI Receptionist for Dental Practices Fill the chair, not the voicemail
Check-ups, hygiene visits and new patient exams, booked while your team is chairside. Clara answers every call the way your front desk would.
Get startedGeneral dentistryHygieneCosmetic dentistryOrthodonticsImplantsPrivate practicesMixed NHS and privateMulti-surgery practices
Live call · New patientLive
Hi, I’ve just moved to the area. Are you taking on new patients?
Clara Yes, we’re taking on new patients. The soonest New Patient Exam is Thursday at 9:20 AM with Dr Shah. Does that work, or would another day suit?
Booked: Thu 09:20 with Dr Shah
Built for your practice
Recommended for
How Clara Works for Dental Practices
A dental front desk splits its day between check-ups, hygiene appointments, new patient exams and treatment bookings, often while the team is chairside. Clara learns your appointment types, their lengths and fees, and which dentists and hygienists offer what. A caller new to the area is offered a New Patient Exam at the soonest time. A patient due a scale and polish is offered hygiene with the hygienist they ask for. Two appointments are booked one at a time, so each one lands with the right person.
Practice plans and fees take up a lot of calls. Clara answers from your own price list and plan details, and takes the caller’s word on whether they’re on a plan. If you see both NHS and private patients, she answers questions about NHS availability from your own policy and never promises an NHS place you don’t have. Cosmetic enquiries get your own prices and the consultation you offer. Treatment plans and estimates stay with the dentist, so those questions become messages.
Dental pain doesn’t keep office hours. Clara answers in the evening and at weekends, books the soonest emergency or routine slot on Core where you offer one, and takes a booking request on Lite. If a caller describes facial swelling spreading to the eye or neck, trouble breathing or swallowing, or bleeding that won’t stop, she tells them to call 999 or 111 and stops the booking. She gives no clinical advice. Dental systems are connected during setup: Clara works with any practice management (PMS) or EHR system.
00:04
Can I book my hygienist and check-up together?
00:09
Clara I can book those one at a time. The soonest Hygiene appointment is Tuesday at 4:10 PM with Emma. Does that work, or would another day suit?
On a call
ThursdayRichmond
13:3014:10Can I book my hygienist and check-up together?I can book those one at a time. The soonest Hygiene appointment is Tuesday at 4:10 PM with Emma. Does that work, or would another day suit?14:50
Booked by Clara
Inbox3 new
Can I book my hygienist and check-up together?I can book those one at a time. The soonest Hygiene appointment is Tuesday at 4:10 PM with Emma. Does that work, or would another day suit?
Can I book my hygienist and check-up together?
I can book those one at a time. The soonest Hygiene appointment is Tuesday at 4:10 PM with Emma. Does that work, or would another day suit?
Booking stopped
Check-ups and hygiene, booked chairside
Clara books the right appointment type and length with the right dentist or hygienist, while your team stays with the patient in the chair.
Hear Clara00:04
R. Evans · Check-up and hygiene
00:09
Clara Practice plan · 30 min
On a call
ThursdayRichmond
13:3014:10R. Evans · Check-up and hygienePractice plan · 30 min14:50
Booked by Clara
Inbox3 new
R. Evans · Check-up and hygienePractice plan · 30 min
R. Evans · Check-up and hygiene
Practice plan · 30 min
Booking stopped
Plans and prices, answered properly
Practice plans, new patient fees and treatment prices: Clara answers from your own approved price list, and takes the caller’s word on their plan.
See what Clara books00:04
Red flag heard
00:09
Clara Facial swelling spreading to the eye. Told to ring 111 now.
On a call
ThursdayRichmond
13:3014:10Red flag heardFacial swelling spreading to the eye. Told to ring 111 now.14:50
Booked by Clara
Inbox3 new
Red flag heardFacial swelling spreading to the eye. Told to ring 111 now.
Red flag heard
Facial swelling spreading to the eye. Told to ring 111 now.
Booking stopped
Dental emergencies get a clear next step
Swelling, bleeding that won’t stop or trouble breathing: Clara tells the caller to ring 111 or 999, and stops the booking. She never gives clinical advice.
How Clara handles safety999
Urgent symptoms are sent to 999 or 111, never booked in.
24/7
Evenings, weekends and bank holidays included.
Any
Practice system. Clara books into the one you already use, from Jane and Cliniko to Semble and Meddbase.
A day with Clara
Tue 19:42After hours
Hi, are you still open? I’d like to book an appointment.
Clara We’re closed for the evening, but I can book you in. Thursday at 2:10 is free. Shall I take it?
Booked · confirmation sent
InboxToday
Mr J. PatelInvoice question. Callback after 10am, confirmed with the caller.
Booking requestInitial assessment, evenings only.
Ms A. BelloRunning 10 minutes late for 13:30.
Questions Clara couldn’t answerThis week
Do you have parking?Asked 6 times · add this answer
Can I bring my child?Asked 3 times · add this answer
Built for dental
The calls a dental front desk takes every week, and how Clara handles each one.
Check-up and hygiene together
ClaraBack to backBooked
How much is whitening?
ClaraYour price listAnswered
Move Friday’s hygiene
ClaraSame hygienistMoved
Question about my treatment plan
ClaraFor the dentistSent to inbox
Swelling spreading to the eye
ClaraRed flagTold to ring 111
Hear from a clinic already using Clara
Hear Clara for yourself“Clara has transformed how we manage patient calls across our clinics. Every enquiry is answered promptly and professionally, allowing our team to focus on delivering excellent care.”
Frequently asked questions
How does Clara work in a dental practice?
Clara answers on your existing number, works out what the caller needs, and books, moves or cancels in your practice software on Clara Core. On Lite she sends you the booking request instead.
We use dental practice software. Can Clara still help?
Yes. Clara Lite works with any system from day one: she answers, takes the booking request with every detail and sends it to your team. Core books directly into the systems Clara connects to.
Can Clara be a virtual receptionist for a dental practice?
Yes. Clara is an AI receptionist for dental practices. She answers calls, website chat and WhatsApp, books check-ups, hygiene and new patient exams, answers plan and fee questions from your own price list, and takes messages for the team. She works with any practice management (PMS) or EHR system the same way, including dental systems, connected at setup.
Does Clara handle NHS and private patients differently?
She follows your policy. If you have NHS places, she tells callers what you have told her about availability and how to join. If you’re private only, she says so and offers a private new patient exam. She never promises an NHS place or quotes NHS charges you haven’t given her.
What does Clara do with a dental emergency out of hours?
If you offer emergency appointments, Clara books the soonest one. If the caller describes swelling spreading to the eye or neck, trouble breathing or bleeding that won’t stop, she tells them to call 999 or 111 straight away and stops the booking. NHS 111 also covers urgent dental care out of hours. She never gives clinical advice.