Nearest clinic to the office
ClaraLocationBooked
One AI Receptionist for Every Site in Your Group Every site, one Clara
One number or ten. Clara books the right clinician at the right location and keeps every site’s diary moving.
Get startedTwo-site practicesRegional groupsNational groupsFranchisesHub and spoke clinicsMixed disciplinesCorporate partnershipsCentral booking teams
Live call · LocationLive
Which of your clinics is nearest Battersea?
Clara Our Battersea clinic is on Queenstown Road. The soonest there is Tuesday at 1 PM with Dr Bello. Does that work, or would another day suit?
Booked: Tue 13:00 at Battersea
Built for your group
Recommended for
How Clara Works for Multi-Site Clinic Groups
Running several sites means every caller has an extra question: where. Clara learns each location’s address, opening hours, clinicians, services and prices, and asks which site suits before she books. If the caller has no preference, she offers the soonest time at their nearest site first, then the soonest elsewhere. She knows which clinicians work at which site on which days, so she doesn’t offer a Tuesday at one clinic with someone who is only there on Fridays.
Sites rarely match each other exactly. One might open on Saturdays, another might be the only one with a hydrotherapy pool or a consultant clinic, and prices can differ by location. Clara answers for the site the caller asks about, from that site’s own details. A patient who wants to move to a different site can do so on the call, with the same clinician if they work there too. Clara works with the numbers you already have, one per site or one for the group, on phone, website chat and WhatsApp.
For the group, everything lands in one Clara portal. Messages arrive with the site, the patient and the callback number already confirmed, so the right team picks them up. Transcripts and summaries can be filtered by call or chat, and analytics show your busiest services, practitioners, sites and hours. Questions Clara couldn’t answer come back to you, and the answer you add is used from then on. Urgent symptoms are handled the same way at every site: Clara tells the caller to call 999 or 111 and stops the booking.
00:04
Is Islington open on Fridays?
00:09
Clara Yes, Islington is open on Fridays from 8 AM to 6 PM. The soonest there is Friday at 11:20 AM with Mr Ashworth. Does that work, or would another day suit?
On a call
ThursdayRichmond
13:3014:10Is Islington open on Fridays?Yes, Islington is open on Fridays from 8 AM to 6 PM. The soonest there is Friday at 11:20 AM with Mr Ashworth. Does that work, or would another day suit?14:50
Booked by Clara
Inbox3 new
Is Islington open on Fridays?Yes, Islington is open on Fridays from 8 AM to 6 PM. The soonest there is Friday at 11:20 AM with Mr Ashworth. Does that work, or would another day suit?
Is Islington open on Fridays?
Yes, Islington is open on Fridays from 8 AM to 6 PM. The soonest there is Friday at 11:20 AM with Mr Ashworth. Does that work, or would another day suit?
Booking stopped
The right site for the caller
Clara knows which clinicians work where and on which days, and asks which location suits before she books.
Hear Clara00:04
Battersea · Dr Bello
00:09
Clara Tue 13:00 · Initial assessment
On a call
ThursdayRichmond
13:3014:10Battersea · Dr BelloTue 13:00 · Initial assessment14:50
Booked by Clara
Inbox3 new
Battersea · Dr BelloTue 13:00 · Initial assessment
Battersea · Dr Bello
Tue 13:00 · Initial assessment
Booking stopped
Each site, its own details
Addresses, hours, clinicians and services can differ by location. Clara answers for the site the caller asks about.
See what Clara books00:04
Kew site
00:09
Clara Patient asking about Saturday opening.
On a call
ThursdayRichmond
13:3014:10Kew sitePatient asking about Saturday opening.14:50
Booked by Clara
Inbox3 new
Kew sitePatient asking about Saturday opening.
Kew site
Patient asking about Saturday opening.
Booking stopped
Every message, properly taken
Callbacks and requests arrive with the site, the patient and the number already confirmed.
See the portal999
Urgent symptoms are sent to 999 or 111, never booked in.
24/7
Evenings, weekends and bank holidays included.
Any
Practice system. Clara books into the one you already use, from Jane and Cliniko to Semble and Meddbase.
A day with Clara
Tue 19:42After hours
Hi, are you still open? I’d like to book an appointment.
Clara We’re closed for the evening, but I can book you in. Thursday at 2:10 is free. Shall I take it?
Booked · confirmation sent
InboxToday
Mr J. PatelInvoice question. Callback after 10am, confirmed with the caller.
Booking requestInitial assessment, evenings only.
Ms A. BelloRunning 10 minutes late for 13:30.
Questions Clara couldn’t answerThis week
Do you have parking?Asked 6 times · add this answer
Can I bring my child?Asked 3 times · add this answer
Built for multi-site groups
The calls a group’s front desks take every week, and how Clara handles each one.
Is Kew open on Saturday?
ClaraOpening hoursAnswered
Move to the other site
ClaraSame clinicianMoved
Soonest slot at any site
ClaraSame dayBooked
Corporate account question
ClaraCallbackSent to inbox
Do all sites take my insurer?
ClaraInsurersAnswered
Hear from a clinic already using Clara
Hear Clara for yourself“Clara has transformed how we manage patient calls across our clinics. Every enquiry is answered promptly and professionally, allowing our team to focus on delivering excellent care.”
Frequently asked questions
How does Clara work across several sites?
Clara learns each site’s address, hours, clinicians and services, and asks which location suits the caller before she books.
Do we need one number per site?
No. Clara works with the numbers you already have, one per site or one for the group.
Can one virtual receptionist cover every site in our group?
Yes. Clara is one AI receptionist for the whole group. She learns every location’s hours, clinicians, services and prices, asks which site suits the caller, and books at the right one. Each site can keep its own number, or you can use one number for the group. Every call, chat and message comes back to one portal.
How does Clara choose which site to offer?
She asks. If the caller has a site in mind, she offers the soonest time there. If they don’t mind, or they tell her where they are, she offers the nearest suitable site first and then the soonest elsewhere. On Core she works from your live diary, so she only offers clinicians on days they actually work at that site.
Can each site have different prices and hours?
Yes. Clara holds each location’s own opening hours, services and prices, and answers for the site the caller asks about. If a service is only offered at one site, she says so and offers times there. When something changes at one location, you update it once and Clara uses the new details from then on.