Your Jane diary, in real time
Clara offers times that are genuinely free in Jane, soonest first, at the right location and with the right practitioner.
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AI Receptionist for Jane App Clinics Your receptionist, booking straight into Jane.
Clara answers your phone, website chat and WhatsApp, and books, moves and cancels appointments in your Jane diary while the patient is still on the line.
ClaraTuesday · 21:03
CallerHave you got anything Thursday afternoon?
ClaraThe soonest is Thursday at 2:10 PM with Sarah. Does that work, or would another day suit?
Built for clinics that run on Jane
New and returning patients
She finds existing patients in Jane, creates records for new ones, and confirms who she’s speaking to before booking.
Nothing to re-key
Bookings, moves and cancellations land in Jane as they happen, so the morning starts with an up-to-date diary.
What Clara can do in Jane
Clara works inside your Jane account, with the same appointment types, practitioners and locations your team uses.
Live availabilityYes
Books appointmentsYes
Moves appointmentsYes
Cancels appointmentsYes
Creates new patient recordsYes
Finds existing patientsYes
Brings across services, practitioners and sitesYes
Transcript and summary in your Clara portalYes
How a booking reaches Jane
- A patient gets in touchBy phone, website chat or WhatsApp, any time of day.
- Clara checks JaneLive availability for the right appointment type, practitioner and site.
- She reads it backThe time, practitioner and details are confirmed with the patient.
- It’s saved in JaneThe appointment appears in your Jane diary like any other.
Getting set up
- Step 1Book a setup call
We walk through your clinic, your appointment types and how you like bookings handled.
- Step 2We connect your Jane account
Jane doesn’t offer an open booking connection, so we connect Clara to your Jane account together during setup.
- Step 3Your services come across from Jane
Appointment types, practitioners and locations are brought across, and you check how Clara describes them.
- Step 4Test, then go live
We test Clara with you first, then you divert your number when you’re happy.
How Clara Works Inside Your Jane Diary
Jane is built for private health practitioners, and its online booking lets a clinic choose which treatments, times, locations and staff can be booked. Clara works with that same shape. When a patient rings, opens your website chat or writes on WhatsApp, she finds out what they need, then looks in Jane for times that are genuinely free. She offers the soonest first, with the right practitioner at the right location. The appointment is booked while the patient is still talking to her, so nobody has to copy anything across afterwards. If the patient wants a different day, she looks again, and the diary stays accurate throughout.
Many Jane clinics are small teams where the person answering the phone is also treating a patient, setting up a room or sorting an invoice. Calls stack up at exactly the wrong moments. Clara picks them up at once, in whatever language the caller speaks, and recognises returning patients from the Jane file. She reads each booking back before she saves it, so the details are right the first time. If a caller needs a person, she can transfer the call to your team. Quiet evenings, lunch breaks and treatment hours are covered in exactly the same way. Nobody has to apologise for the wait.
A clinic using Jane often has a mix of treatment lengths, first visits and follow-ups, with several practitioners each carrying a different list of what they see. Clara matches the patient to the right appointment type and practitioner, rather than dropping everyone into one generic slot. She can also take a deposit when your clinic asks for one. She never gives clinical advice, and if a caller describes something urgent she directs them to 999 or 111. Afterwards, your team can read a transcript and summary of every conversation in the Clara portal. Practice owners can see how each enquiry ended without calling anyone back. Nothing is left half done.
Clara and Jane: questions
Does Clara work with Jane?
Yes. Clara books, moves and cancels appointments in Jane, finds existing patients and creates records for new ones.
Do we need to change anything in Jane?
No. Clara uses your existing appointment types, practitioners and locations.
Can Clara book across multiple Jane locations?
Yes. She asks which location suits the patient and only offers times at that site.
Will bookings show up in Jane straight away?
Yes. They appear in your Jane diary as soon as Clara makes them.
Does Clara take payments through Jane?
Yes. Clara can take payments and deposits for your clinic. We set it up with you.