← All integrations
Splose

AI Receptionist for Splose Your receptionist, booking straight into Splose.

Clara connects to Splose and books and moves appointments while the patient is still on the line, by phone, website chat or WhatsApp.

ClaraTuesday · 21:03

CallerHave you got anything Thursday afternoon?

ClaraThe soonest is Thursday at 2:10 PM with Sarah. Does that work, or would another day suit?

Built for clinics that run on Splose

Connected with an API key

Splose has an official API. Create a key in Splose and Clara can read your diary and book into it.

Bookings and moves, live

Clara offers real free times from Splose, books them, and moves appointments when patients need a different time.

Cancellations, passed on

Splose doesn’t let Clara cancel appointments, so cancellation requests come to your team as a message with the details taken.

What Clara can do in Splose

Clara reads and writes through Splose’s official API, using the key you create.

Live availabilityYes
Books appointmentsYes
Moves appointmentsYes
Cancels appointmentsRequest to your team
Creates new patient recordsYes
Finds existing patientsYes
Brings across services, practitioners and sitesYes
Transcript and summary in your Clara portalYes

How a booking reaches Splose

  1. A patient gets in touchBy phone, website chat or WhatsApp, any time of day.
  2. Clara checks SploseLive availability for the right appointment type, practitioner and site.
  3. She reads it backThe time, practitioner and details are confirmed with the patient.
  4. It’s saved in SploseThe appointment appears in your Splose diary like any other.

Getting set up

  1. Step 1Book a setup call

    We walk through your clinic, your appointment types and how you like bookings handled.

  2. Step 2Create an API key in Splose

    You create a key in Splose and share it with us securely. That’s the whole connection.

  3. Step 3Your services come across from Splose

    Appointment types, practitioners and locations are brought across, and you check how Clara describes them.

  4. Step 4Test, then go live

    We test Clara with you first, then you divert your number when you’re happy.

Splose Clinics and the Front Desk Workload They Carry Daily

Splose is used by allied health teams, from physiotherapists and occupational therapists to speech pathologists, podiatrists and psychologists, often in multidisciplinary practices. Its pitch is a single place for online bookings, forms, invoicing and reporting. Clara adds the part that happens before any of that: answering the phone, the website chat and WhatsApp, finding out what the patient needs, and booking a time that is free in Splose while the conversation is still going. The booking appears in the diary your practitioners already work from, ready for the day ahead. Patients get an answer at once, whenever they get in touch, and your team sees the result.

In a multidisciplinary Splose practice, the hard part of a call is working out who the patient should see. A parent asking about a child, an adult after an injury and someone referred by a GP all need different appointments. Clara asks the questions that tell those apart, then offers the soonest time with a suitable practitioner. A diary filled with the right appointments, and fewer gaps from missed calls, matters. Callers are never left guessing, because Clara explains what comes next in plain words. The clinic ends up with the right person booked for the right reason, which saves repeat calls and wasted visits.

Clara works in Splose the same way she works in every other practice system. She finds the patient, books and moves appointments, and sends anything that needs a person to your team as a message, with the details already noted for them. She recognises returning patients, reads each booking back, answers in any language, and can take a deposit or transfer a call. She does not give clinical advice, and urgent symptoms are directed to 999 or 111. Your practice manager can scan the summaries each morning and pick up only what needs a person. Staff then spend their time on the patients in front of them, not on paperwork.

Clara and Splose: questions

Does Clara work with Splose?

Yes. Clara books and moves appointments in Splose, finds existing patients and creates records for new ones.

Can Clara cancel appointments in Splose?

Not directly. Splose doesn’t allow it through its API, so Clara takes the cancellation request and sends it to your team.

How does Clara connect to Splose?

Through Splose’s official API, using a key you create in Splose and can withdraw at any time.

Will bookings show up in Splose straight away?

Yes. They appear in your Splose diary as soon as Clara makes them.

Does Clara take payments through Splose?

Yes. Clara can take payments and deposits for your clinic. We set it up with you.

Hear Clara book into Splose

Have Clara call you