Heel pain, new patient
ClaraAssessment · 30 minBooked
AI Receptionist for Podiatrists You treat patients. Clara takes the calls.
Routine care, orthotics, nail surgery enquiries. Clara books the right appointment with the right podiatrist and keeps the phone off your hands.
Get startedGeneral podiatryBiomechanicsCustom orthoticsNail surgeryDiabetic foot careSports podiatryChildren’s feetHome visits
Live call · New patientLive
I’ve had heel pain for a few weeks. How soon can someone see me?
Clara A Podiatry Assessment is the right appointment for that. The soonest is Tuesday at 11:20 AM with Rachel. Does that work, or would another day suit?
Booked: Tue 11:20 with Rachel
Built for your clinic
Recommended for
How Clara Works for Podiatry Clinics
Podiatry covers very different appointments under one roof: routine nail and skin care, biomechanical assessments for orthotics, MSK and sports podiatry, nail surgery consultations and diabetic foot checks. They vary in length and price, and not every podiatrist offers all of them. Clara learns your appointment types and who does what, so a new patient is offered an assessment, someone with heel pain when running is offered a biomechanical assessment, and a regular is offered routine care with the podiatrist they ask for.
Routine care patients ring back every few weeks, and plenty of them prefer the phone to booking online. Clara is patient and clear, asks one thing at a time, and reads the appointment back before she books it. On calls and WhatsApp she recognises returning patients from their number and confirms who they are. Questions about orthotics, nail surgery or children’s feet are answered from your own information and prices, and she never invents information. If custom orthotics are quoted after an assessment, she says so and offers the assessment.
Home visit requests depend on where the patient lives and who is free to travel, so Clara takes them as a message with the area, what the patient needs and a callback number, confirmed with the caller. Questions after nail surgery go to the podiatrist the same way. A diabetic patient describing a hot, red or swollen foot, a new wound or signs of infection is told to call 111 or 999 straight away, and the booking stops. Evening and weekend callers can still book routine care on Core, or leave a booking request on Lite.
00:04
How much are custom orthotics?
00:09
Clara Custom orthotics are quoted after a Biomechanical Assessment, which is £90. Would you like me to find you the soonest?
On a call
ThursdayRichmond
13:3014:10How much are custom orthotics?Custom orthotics are quoted after a Biomechanical Assessment, which is £90. Would you like me to find you the soonest?14:50
Booked by Clara
Inbox3 new
How much are custom orthotics?Custom orthotics are quoted after a Biomechanical Assessment, which is £90. Would you like me to find you the soonest?
How much are custom orthotics?
Custom orthotics are quoted after a Biomechanical Assessment, which is £90. Would you like me to find you the soonest?
Booking stopped
The right appointment, first time
Assessment, routine care or a biomechanical review: Clara books the right appointment type and length from your own services.
Hear Clara00:04
M. Hughes · Routine podiatry
00:09
Clara Six weeks since last visit
On a call
ThursdayRichmond
13:3014:10M. Hughes · Routine podiatrySix weeks since last visit14:50
Booked by Clara
Inbox3 new
M. Hughes · Routine podiatrySix weeks since last visit
M. Hughes · Routine podiatry
Six weeks since last visit
Booking stopped
Routine care that keeps coming back
Routine appointments rebooked when patients ring, with the podiatrist they ask for.
See what Clara books00:04
Red flag heard
00:09
Clara Hot, swollen foot, diabetic. Told to ring 111 now.
On a call
ThursdayRichmond
13:3014:10Red flag heardHot, swollen foot, diabetic. Told to ring 111 now.14:50
Booked by Clara
Inbox3 new
Red flag heardHot, swollen foot, diabetic. Told to ring 111 now.
Red flag heard
Hot, swollen foot, diabetic. Told to ring 111 now.
Booking stopped
Urgent feet get a clear next step
If a caller describes something urgent, like a hot, swollen foot with diabetes, Clara tells them to ring 111 or 999, and stops the booking. She never gives clinical advice.
How Clara handles safety999
Urgent symptoms are sent to 999 or 111, never booked in.
24/7
Evenings, weekends and bank holidays included.
Any
Practice system. Clara books into the one you already use, from Jane and Cliniko to Semble and Meddbase.
A day with Clara
Tue 19:42After hours
Hi, are you still open? I’d like to book an appointment.
Clara We’re closed for the evening, but I can book you in. Thursday at 2:10 is free. Shall I take it?
Booked · confirmation sent
InboxToday
Mr J. PatelInvoice question. Callback after 10am, confirmed with the caller.
Booking requestInitial assessment, evenings only.
Ms A. BelloRunning 10 minutes late for 13:30.
Questions Clara couldn’t answerThis week
Do you have parking?Asked 6 times · add this answer
Can I bring my child?Asked 3 times · add this answer
Built for podiatry
The calls a podiatry clinic takes every week, and how Clara handles each one.
Custom orthotics price
ClaraBiomechanicsAnswered
Routine six-weekly visit
ClaraRoutine careBooked
Do you see children?
ClaraChildren’s feetAnswered
Question after nail surgery
ClaraFor the podiatristSent to inbox
Hot, swollen foot
ClaraRed flagTold to ring 111
Hear from a clinic already using Clara
Hear Clara for yourself“Clara has transformed how we manage patient calls across our clinics. Every enquiry is answered promptly and professionally, allowing our team to focus on delivering excellent care.”
Frequently asked questions
How does Clara work in a podiatry clinic?
Clara answers on your existing number, works out what the caller needs, and books, moves or cancels in your practice software on Clara Core. On Lite she sends you the booking request instead.
Can Clara answer questions about our treatments?
Yes, from your own services, prices and policies, which you approve. She never gives clinical advice or guesses a price.
Can Clara be a virtual receptionist for a podiatry practice?
Yes. Clara is an AI receptionist for podiatry practices. She answers calls, website chat and WhatsApp, books routine care, assessments and biomechanical appointments with the right podiatrist, and takes messages for anything that needs a person. On Core she books into any practice management (PMS) or EHR system. On Lite she sends you each booking request with the details already taken.
How does Clara handle diabetic foot concerns?
If a caller with diabetes describes a hot, swollen or red foot, a new wound or signs of infection, Clara tells them to call 111 or 999 straight away and doesn’t book them in as a routine appointment. She never gives clinical advice. Routine diabetic foot checks, where you offer them, are booked like any other appointment.
Does Clara book home visits?
She takes them as messages. Home visits depend on the patient’s area and which podiatrist is free to travel, so Clara takes the patient’s name, the area they live in, what they need and a callback number, reads it all back, and sends it to your inbox and email for your team to arrange.