AI Receptionist for Cliniko Your receptionist, booking straight into Cliniko.

Cliniko Bookings, Answered Day and Night, Every Single Day

Cliniko describes itself as practice management software for clinics and allied health practitioners, and it is popular with physiotherapists, osteopaths, podiatrists and other small, practitioner led teams. In a clinic like that, the diary is the business. Clara works in it the way a good front desk would. She looks at what is free in Cliniko, offers the soonest suitable time first, and books it while the patient is on the phone, in your website chat or on WhatsApp. Patients get an answer straight away, and the front desk keeps its focus on the people in the room. That keeps the day running smoothly for everyone involved.

Cliniko clinics often grow one practitioner at a time, and each new person arrives with their own appointment types and working pattern. Clara keeps up with that as the team changes. She matches the patient to the right practitioner and appointment type, works with your businesses and sites as they are set up, and reads the booking back before saving it. If a patient wants to move or cancel, she makes the change in Cliniko straight away, so the freed slot is available to the next caller. The same rules apply whether a clinic has one practitioner or a growing team of them. Gaps get filled sooner as a result.

Returning patients are recognised from their Cliniko details, which keeps calls short and avoids duplicate profiles. Clara runs a two-factor identity check before discussing appointments and never reads contact details aloud. She answers in the caller language, can take a deposit if your clinic wants one, and can hand a call to a person when needed. She gives no clinical advice, and urgent symptoms are sent to 999 or 111. A transcript and summary of every conversation waits in your Clara portal. Owners can check any call in minutes, without needing to chase a colleague. That oversight comes without extra effort from your practitioners.