Lower back, first visit
ClaraNew patient · 45 minBooked
AI Receptionist for Osteopaths Hands on patients, not on the phone
You can’t answer the phone mid-treatment. Clara can. She books new patients, moves follow-ups and takes every message while you work.
Get startedStructural osteopathyCranial osteopathyPaediatric osteopathySports osteopathyPregnancy careVisceral osteopathyDry needlingHome visits
Live call · New patientLive
My lower back’s been bad for a week. Can I see an osteopath?
Clara A New Patient Consultation is the right appointment for that. The soonest is Wednesday at 9:30 AM with Anya. Does that work, or would another day suit?
Booked: Wed 09:30 with Anya
Built for your clinic
Recommended for
How Clara Works for Osteopathy Practices
Osteopathy is hands-on work, and the phone keeps ringing while you’re with a patient. Clara answers it for you. She learns your appointment types, how long each one runs, what it costs and which osteopath offers it. A caller with a week of lower back pain is offered a New Patient Consultation at the soonest time. A returning patient who asks for a particular osteopath is offered that osteopath’s free times first.
Osteopathy draws questions callers want answered before they commit: whether you treat babies, whether you see patients in pregnancy, what cranial osteopathy involves, and whether they need a GP referral first. Clara answers from your own services, policies and website, checked by you before she goes live, and never invents a treatment or a price. If your practice sees patients without a referral, she says so. Anything she can’t answer comes back to you as a question, and once you add the answer she uses it from then on.
Patients often ring an osteopath in the evening, once the ache has lasted another day. Clara answers in the evening and at weekends, books on Core into your practice management (PMS) or EHR system, and sends a booking request on Lite. Parents asking about a child, or someone after a home visit, get answers from your own information, and anything that needs you becomes a message confirmed with the caller. If a caller describes back pain with numb legs or loss of bladder control, Clara tells them to call 999 or 111 and stops the booking.
00:04
How long is a first appointment?
00:09
Clara A New Patient Consultation is 45 minutes. The soonest is Wednesday at 9:30 AM with Anya. Does that work, or would another day suit?
On a call
ThursdayRichmond
13:3014:10How long is a first appointment?A New Patient Consultation is 45 minutes. The soonest is Wednesday at 9:30 AM with Anya. Does that work, or would another day suit?14:50
Booked by Clara
Inbox3 new
How long is a first appointment?A New Patient Consultation is 45 minutes. The soonest is Wednesday at 9:30 AM with Anya. Does that work, or would another day suit?
How long is a first appointment?
A New Patient Consultation is 45 minutes. The soonest is Wednesday at 9:30 AM with Anya. Does that work, or would another day suit?
Booking stopped
New patients booked mid-treatment
First consultations and follow-ups, each booked as the right length with the right osteopath, while your hands are busy.
Hear Clara00:04
L. Chen · New patient consultation
00:09
Clara Kew · 45 min
On a call
ThursdayRichmond
13:3014:10L. Chen · New patient consultationKew · 45 min14:50
Booked by Clara
Inbox3 new
L. Chen · New patient consultationKew · 45 min
L. Chen · New patient consultation
Kew · 45 min
Booking stopped
Your treatments, explained properly
Cranial, paediatric, pregnancy care: Clara answers from your own services and prices, approved by you, and never invents one.
See what Clara knows00:04
Mrs R. Morgan
00:09
Clara Asking whether her son can be seen on a Saturday.
On a call
ThursdayRichmond
13:3014:10Mrs R. MorganAsking whether her son can be seen on a Saturday.14:50
Booked by Clara
Inbox3 new
Mrs R. MorganAsking whether her son can be seen on a Saturday.
Mrs R. Morgan
Asking whether her son can be seen on a Saturday.
Booking stopped
Messages that are ready to act on
Clara confirms the best number to call back on, writes down what the patient needs, and it’s in your inbox before your next patient.
See the portal999
Urgent symptoms are sent to 999 or 111, never booked in.
24/7
Evenings, weekends and bank holidays included.
Any
Practice system. Clara books into the one you already use, from Jane and Cliniko to Semble and Meddbase.
A day with Clara
Tue 19:42After hours
Hi, are you still open? I’d like to book an appointment.
Clara We’re closed for the evening, but I can book you in. Thursday at 2:10 is free. Shall I take it?
Booked · confirmation sent
InboxToday
Mr J. PatelInvoice question. Callback after 10am, confirmed with the caller.
Booking requestInitial assessment, evenings only.
Ms A. BelloRunning 10 minutes late for 13:30.
Questions Clara couldn’t answerThis week
Do you have parking?Asked 6 times · add this answer
Can I bring my child?Asked 3 times · add this answer
Built for osteopathy
The calls an osteopathy practice takes every week, and how Clara handles each one.
Do you treat babies?
ClaraPaediatric osteopathyAnswered
Can I move Wednesday?
ClaraFollow-upMoved
Is it covered by my insurer?
ClaraInsurers you acceptAnswered
Letter for my GP
ClaraCallbackSent to inbox
Back pain with numb legs
ClaraRed flagTold to ring 111
Hear from a clinic already using Clara
Hear Clara for yourself“Clara has transformed how we manage patient calls across our clinics. Every enquiry is answered promptly and professionally, allowing our team to focus on delivering excellent care.”
Frequently asked questions
How does Clara work in an osteopathy practice?
Clara answers on your existing number, works out what the caller needs, and books, moves or cancels in your practice software on Clara Core. On Lite she sends you the booking request instead.
Can Clara explain what we treat?
Yes. She answers from your own services, prices and policies, which you approve before she takes a call. She never gives clinical advice.
Is Clara a good virtual receptionist for a solo osteopath?
Clara suits solo osteopaths because the phone usually rings while you are treating. She answers calls, website chat and WhatsApp, books new patients and follow-ups, and takes messages confirmed with the caller. Clara Lite is self sign-up and starts straight away, sending you booking requests. Clara Core books directly into your diary, and works with any practice management (PMS) or EHR system. Pricing depends on your clinic: see the pricing page.
Do patients need a GP referral to see our osteopaths?
That depends on your practice and on the patient’s insurer, so Clara answers from your own policy. If you see patients without a referral, she says so and offers the soonest appointment. If an insurer needs a referral for a claim, she tells the caller what your policy says and notes the insurer on the booking. She never guesses.
Can Clara explain cranial or paediatric osteopathy to parents?
She explains what your practice offers, using your own descriptions. She can tell a parent that you see babies and children, which osteopath offers it, how long the appointment is and what it costs. She doesn’t give clinical advice about the child, and anything that needs the osteopath becomes a message for a callback.